About Credit/Debit Card
This payment policy explains the card types displayed for the Clorox checkout. Customers may use Visa, Mastercard, Maestro, American Express, JCB, Diners Club, or Discover when the selected card is enabled for the checkout session. All orders are settled in USD, so the amount shown at checkout is the amount used for the store transaction before any separate conversion or account-level bank charge.
Authorization and order confirmation
Submitting card details requests an authorization from the card issuer. An order confirmation means the store received the order request; the order is then prepared under the store's normal processing schedule. If the card issuer declines an authorization, confirm the details or use another listed card. Do not submit the same payment repeatedly if your bank shows a pending authorization; first check the order confirmation and contact support if the status is unclear.
Payment, shipping, and refunds
The store ships within the United States only and provides free shipping sitewide. Orders are usually processed in 1-2 business days, followed by an expected 4-6 business days of transit. A tracking number is provided after shipment. If a cancellation is requested before shipment, the store will review it before the order enters delivery. For an approved 30-day no-questions return, exchange, or quality issue, the applicable refund is sent to the original payment method. Clorox pays return shipping for no-questions returns and quality issues, and refunds generally appear within 5-10 business days after approval.
Keep your card and billing information current and review the final USD total before placing an order. Customer support is available Monday through Friday, 9:00 AM-5:00 PM for questions about an order or a payment status.