Shipping within the United States

Clorox currently ships orders to addresses in the United States only. Shipping is free sitewide, and checkout displays the order total in USD. The shipping window begins with order preparation rather than with the moment an order is submitted, so the two parts of the estimate should be read together.

Processing

Orders are normally processed in 1-2 business days, Monday through Friday. An order placed outside support hours or on a non-processing day begins on the next business day. If a question or issue affects preparation, support may contact the customer through the details supplied at checkout.

Transit and tracking

After an order ships, the expected standard transit time is 4-6 business days within the United States. A tracking number is provided after shipment. Carrier scans may take time to appear, and the tracking page is the best source for the latest movement once the parcel is in the carrier network.

Address and changes

Customers should review the complete delivery address before submitting the order. A cancellation request can be made before shipment. After shipment, contact support with the order number if the tracking record is delayed, the address needs review, or the package appears not to have arrived.

Returns

Clorox supports 30-day no-questions-asked returns and exchanges. Clorox pays return shipping for no-questions returns and quality issues. Approved refunds generally appear within 5-10 business days.

Reading the estimate

The processing and transit windows are separate parts of the same order journey. An order is normally prepared in 1-2 business days, then the expected carrier transit is 4-6 business days after shipment. A tracking number is provided after shipment, and the carrier record may take time to show its first scan. Shipping is free shipping within the United States.

Questions about an order

Review the complete address before checkout and contact support promptly if an order needs a pre-shipment change. Include the order number and use the Contact Us route for an address question, a delayed scan, or a delivery issue. For a return or exchange, refer to the Refund Policy and its 30 day window. Approved refunds generally appear in 5-10 business days.