Follow your shipment
When an order leaves the store, a tracking number is provided so you can follow the shipment through the carrier's tracking page. Check the shipping confirmation for the number and for the most recent delivery link. If the carrier has just received the parcel, its first scan can take a little time to appear.
Expected timing
Orders are generally processed in 1-2 business days. After processing, standard transit within the United States is expected to take 4-6 business days. Shipping is free sitewide. These windows are planning estimates, so a carrier scan, weather, or a local delivery event can change the displayed date.
If tracking has not updated
First confirm the shipping address and look for a recent scan in the shipping confirmation. If the tracking number is missing, the package appears delayed, or the delivery record does not match the order, use Contact Us and include the order number. The support team is available Monday through Friday, 9:00 AM-5:00 PM and can review the order status.
Before and after shipment
A cancellation request can be made before shipment. After shipment, a delivery question is handled with the carrier information and the store's support team. If you need a return or exchange, Clorox supports a 30-day no-questions return and exchanges. Clorox pays return shipping for no-questions returns and quality issues; approved refunds generally appear within 5-10 business days.